Privacy Notice

EZ Pool Supply is committed to protecting your privacy. We collect personal information from customers to process billing, fulfill orders, and provide a personal customized shopping experience.

We will keep the personally identifiable information that you share with us confidential. Only non-personal, summary, or aggregate customer data is shared with EZ Pool Supply partners and other third parties. Please review our privacy policy for more detail.
• What identifiable personal information regarding you or a third party is collected from you on its Web site;
• The organization collecting the information;
• How the information is used;
• What choices are available to you regarding collection, use, and distribution of the information;

• With whom the information may be shared;
• The security procedures that are in place to protect against the loss, misuse, or alteration of information that is under the control of EZ Pool Supply; and,
• How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact EZ Pool Supply customer service department at
sales@ezpoolsupply.com or (480) 939-0019.

Privacy Policy Changes:
Occasionally privacy statement updates are created by EZ Pool Supply to reflect company and customer feedback.


How We May Use The Information Gathered:
Personal information may be requested by EZ Pool Supply, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date, security code etc. EZ Pool Supply collects that information in order to:
• Process your order;
• Verify your identity for payment authorization;
• Contact you regarding order status;
• Ship your order;
• Send you news from EZ Pool Supply (optional)
• Generate anonymous statistics; and
• Provide you with an excellent shopping experience.
Once EZ Pool Supply gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing list firms. EZ Pool Supply may occasionally share anonymous statistics about our customers with business partners, we do not disclose any identifying information about individual customers.

Third Party Privacy Policies:
EZ Pool Supply gives you access to third party partners to provide you with certain services that are detailed below and on the website. EZ Pool Supply will provide that third party with your transaction or appropriate information and then that third party may collect additional information that it needs to provide you with the requested service. We encourage you to review the privacy statements of the Web sites you choose to link to from EZ Pool Supply so that you can understand how those Web sites collect, use, and share your information. EZ Pool Supply is not responsible for the privacy statements or content on Web sites outside of EZ Pool Supply Web site.

Updating Personal Information:
If the personal information EZ Pool Supply has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have provided to us previously. To request a change or removal of your personal information, send an e-mail to sales@ezpoolsupply.com or contact one of our customer service associates at (480) 949-0019.


 

Opt-Out Policy:
To opt out of receiving communications from EZ Pool Supply, select "unsubscribe" on our subscription status page. Or you can make your request in person by contacting a customer service associate by e-mail at sales@ezpoolsupply.com.


Security:
To ensure all your personal information is kept private, your personal information and credit card number are encrypted with SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be intercepted or stolen. EZ Pool Supply monitors the status of its Internet security and performs Web security reviews to evaluate the effectiveness of current practices, as well as new technology applications that may make EZ Pool Supply even more secure.
To limited internal access to your data on the EZ Pool Supply network it is protected with encryption. Trusted employees have access to such data only using secure credentials. Only parties responsible for processing your order have access to your credit card and bank information.

Use of Technology:
"Cookies" are small pieces of information that are stored by your web browser and/or on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the EZ Pool Supply Web site. With cookies enabled, the EZ Pool Supply site will have the capacity to deliver you an easier, more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. EZ Pool Supply does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use.


Contact Us:
Via the "Contact Us" link, EZ Pool Supply allows customers to e-mail sales@ezpoolsupply.com This provides direct contact to an EZ Pool Supply customer service associate who reviews each e-mail and tries to promptly answer your questions. EZ Pool Supply may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the EZ Pool Supply web site or the shopping experience as we always appreciate feedback.

Legal Disclaimer:
The only time EZ Pool Supply will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the EZ Pool Supply customer service department at sales@ezsupply.com or at (480) 949-0019.

 

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